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7 Dos and Don’ts for Leading a Patient-Centric Practice

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With patients taking on more financial responsibility for their medical care, they have greater expectations about the service and experience they should receive. Patients who are delighted will stay loyal and fuel referrals and practice growth. Patients who aren’t will simply take their wallets and go elsewhere.

As a practice leader, check out these seven “dos’” and “don’ts” to check whether your practice could be doing more to deliver the exceptional service that keeps patients spreading the word about your practice and coming back for care.


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Clinicient has been the right choice for my practice. I feel very comfortable recommending Clinicient to anyone who is considering a new EMR system.

James G., Owner at Physical Therapy Practice

The integration of the schedule, billing and the documentation is user friendly. Once you customize your evaluations templates evaluations are a breeze.

Raphael, Physical Therapist at Portera Rehabilitation

Go ahead. See how fast and simple documentation can be.

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