We often hear from the front desk that it can be hard to visualize the role they play in practice success. Realistically though, that perception couldn’t be farther from the truth. With the front desk responsible for tasks like patient communication, patient collections and appointment scheduling, this role is crucial to getting patients in the door and driving practice revenue.
What metrics should you track to ensure this team is on the right track? Download our infographic to learn four key front desk metrics to track and why each of them is important to your overall practice success.
You’ll learn:
- How to uncover thousands of dollars in lost revenue
- Key metrics for making the most of your referrals
- How to gauge patient loyalty and satisfaction
