Gaining a Patient for Life

How to Create Lasting Patient Relationships and Raving Fans

Recorded May 31, 2017.


Additional Related Resources:

6 Ways EMR Can Help Market Your Practice Resource Tile

6 Ways EMR Can Help Market Your Practice

Webinar Summary

Acquiring a new client is five to 25 times more expensive than retaining an existing one.* It makes sense: finding a new client takes time and resources, but to retain an existing patient, you only need to keep them happy – and a happy patient is your best and cheapest marketing tool.

Yet, as a busy therapist, it’s easy to skip the simple steps to creating better patient experiences, stronger relationships and more referrals. Join Jerry Durham, PT and Principal of San Francisco Sport & Spine Physical Therapy, and Jerry Henderson, PT and Clinicient Vice President of Clinical Strategy, to discover how to transform your customer experience and create lasting patient relationships.

About Our Speakers