When Lamar Frasier, DPT, CSCS, CKPT, founded Georgia Sports Physical Therapy in early 2014, he selected Clinicient's TotalInsight because he wanted to get things right from the beginning.
“From a usability standpoint it’s great, mainly because it’s really simple.” The process is “so smooth,” he says, that “I can run through all the details that go into an evaluation while I’m still maintaining eye contact with the patient.” The bottom line, Frasier adds, is the Clinicient system allows him to start treating his clients faster, which is better for them — and better for business.
Georgia Sports PT's partnership has enabled them to:
- Maintain a cancellation rate of less than 5%
- Collect 93% of copays upfront
- Receive "first pass" for 88 percent of the claims submitted
- Expand the practice by hiring additional Therapists